The implementation included migrating all 1.6 million records from its previous document management system to TechnologyOne ECM, and provides the Council with one place to store and search for information.
“ECM will enable the council to automate processes and embrace smart mobile devices more readily,” said Kevin Glynn, NPDC ICT manager.
Customers are demanding more services be delivered online, and increasingly we are seeing more mobile users working mainly from small form factor mobile devices.
“Customers are demanding more services be delivered online, and increasingly we are seeing more mobile users working mainly from small form factor mobile devices. We really needed to implement a system that would allow us to readily embrace these new technologies.
“We were already using several TechnologyOne products and looking at a few more modules to move towards TechnologyOne’s full OneCouncil solution. The great advantage of having all products from a single enterprise provider is seamless integration, and having a single point of accountability and ownership rather than us having to manage multiple vendors,” Glynn said in a statement.
TechnologyOne ECM extends the council’s enterprise platform, removing unnecessary constraint and cost through integration, and vastly improving its enterprise user experience. Being device independent, ECM is able to capture information from any authoring tool including MS Office, Lotus Notes or Google Docs.
NPDC implemented TechnologyOne ECM using the software company’s Ci Anywhere platform.
“Because Ci Anywhere is web-based we no longer have any client software to install, which is a great improvement on the previous system,” said NPDC project manager Boon Chua
“It also gives us the opportunity to review the subject index, which users had huge issues within the old system’s file classification. Now that ECM is in place, we expect to drive full adoption of ECM by the business,” said Chua.
The council has bought into a system which adapts and evolves, positioning them well to harness the full value of smart mobile devices and other emerging technologies.
TechnologyOne executive chairman Adrian Di Marco said the company’s next generation software will enable NPDC to future proof its business and prepare for a cloud-first, mobile-first world.
“We’re pleased to be working with a council as forward-thinking as New Plymouth District Council. As well as benefiting from the power of a single, integrated enterprise solution, the council has bought into a system which adapts and evolves, positioning them well to harness the full value of smart mobile devices and other emerging technologies,” said Di Marco.
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