We will spend less time on paperwork, provide greater insights on customers, with the knowledge that we are able to easily scale these solutions as new locations are launched
New Zealand Sudima Hotel Group has deployed Infor Hospitality Management Solution (HMS) across its hotels to streamline its rapidly-growing hotel operations, and to provide a better customer experience with its mobile housekeeper application with faster room turnover.
Infor says the deployment was completed in under two months, and it will continue to support a complex ecosystem of software, data and support systems as the business continues its rapid expansion.
Sudima has three hotels in Auckland, Christchurch and Rotorua, and three new hotels across New Zealand set to open in the next 14 months.
Infor says the hotel group needed a cloud-based system that will allow it to scale easily, integrate seamlessly with existing booking platforms and provides ongoing service support.
“Our customers are at the heart of our business, so searching for solutions that will enable us to focus on our customers is our top priority,” says Michael Chinnery, group financial controller, Sudima Hotel Group.
“Infor HMS is a proven property management system (PMS) and we are confident that our partnership with Infor enables our business to spend less time on paperwork, provide greater insights on customers, with the knowledge that we are able to easily scale these solutions as new locations are launched.”
“Infor is closely attuned to the unique challenges of the hospitality industry, and ideally positioned to provide the best industry-specific solutions that will help our customers digitise and accelerate growth,” says Helen Masters, senior vice president and general manager, Infor Asia Pacific.
“Not all cloud PMS solutions are created equal, and we are proud to be working with an innovative business paving the way in the hospitality industry and expanding its footprint across New Zealand.”
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