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Irish IT services firm Evros opens 24x7 centre in Auckland

Irish IT services firm Evros opens 24x7 centre in Auckland

Plans to hire up to 100 staff in next two years to service Northern Hemisphere clients

Credit: Dreamstime

The growing dependence on IT in every industry sector and the huge material risks security breaches or downtime can make to a business means support or security services cannot afford to be a 9 to 5 role anymore with a skeleton after hours staff

Brian Larkin, Evros

With top-tier multinational clients demanding the highest level of security and IT managed services around the clock, Evros says it has chosen Auckland for its first global expansion centre.

Gary Corley, service delivery manager for Evros in Auckland, says the excellent skill base, education and quality of service delivery of the New Zealand IT workforce made the decision to invest in New Zealand easy. 

“In Ireland we pride ourselves on the skills level and distinction of our staff and the potential workforce,” says Corley, in a statement.

“We see the same quality of graduates and experienced professionals in New Zealand, so we know the local workforce will integrate seamlessly into delivery the high-standard of service our clients expect.''  

Once the global helpdesk model is complete for their Northern Hemisphere clients, Evros will offer the same service to clients all over the Southern Hemisphere, providing their Dublin based staff of over 400 people for after-hours support, in addition to their range  of digital transformation, cloud, managed IT services and intelligent security solutions and services.

Evros Technology Group, established in 1990, provides design, supply, implementation and support of organisations’ IT infrastructure with over 400 employees operating out of offices in Dublin, Cork, Waterford and now, Auckland. 

Evros says it expects to hire between 50 to 100 staff in Auckland in the next 24 months to service their Northern Hemisphere clients. The latter number more than 200 across every industry sector including government, aviation, agtech, financial services and pharmaceuticals. 

“While we have 30 years of experience providing unrivalled design and support of the whole IT infrastructure system, we are constantly innovating to be ready for the future needs of the market, as well as exceeding delivery expectations today,” says Brian Larkin, managing director of Evros.

“The growing dependence on IT in every industry sector and the huge material risks security breaches or downtime can make to a business means support or security services cannot afford to be a 9 to 5 role anymore with a skeleton after hours staff. 

“And in the same breath, we can’t expect a great workforce to thrive on a night shift. The investment to build a centre in Auckland is a win-win for both our clients and our staff, and one we are very excited about.” 

Evros says the Auckland centre will allow it to increase systems management capacity, enhance user and systems security, future proof business continuity and speed up service delivery for clients while improving the quality of life of staff with more sociable hours.  

David Eccles, ANZ director of Enterprise Ireland, a partner of Evros in the global expansion, adds:

“Many Enterprise Ireland clients expand globally to diversify their markets and increase their market share so it’s great to support a company who is not only investing to service the local market with their particular ‘Irish Advantage’ but who can also use a new market to improve their service offering back home."  

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Tags governmentoutsourcingcontact centreit servicesworkplaceFinancial Servicesaviationpharmaceuticalscxsupport centresagtechEvrosservice centre

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