Transition Authority sheds light on future Supercity ICT
- 31 October, 2009 22:00
The Auckland Transition Authority (ATA) has outlined its assumptions, draft structures and change processes in a discussion document released to local body staff in the region this afternoon. The planning is based on a number of key assumptions, including that call centres and ICT will be centralised from November 2010.
ICT will be led by an executive described in the document as the "Manager IS", reporting to the CFO of the new Auckland Council. The CFO has six other direct reports on the draft structure diagram released today and in turn reports to the CEO.
The ATA aims to finalise its proposed structure and transition approach by January 2010 to enable change process and executive recruitment to commence.
"The timeframe to gain the advantages of consolidation of some functions (e.g. Finance, IT and HR) will be determined by the constraints of establishing common systems," the discussion document says.
"While preliminary planning is underway, it is likely that upon establishment, the Auckland Council will rely mainly on current individual council systems and processes. This will limit the extent of consolidation of functions or the need to change staff locations prior to November 2010 ..."
The ATA says key assumptions include: there will be no degradation of service levels at 1 November 2010; existing service centres and offices continue to provide frontline services; and service delivery will change following the development and adoption of consistent and integrated service strategy and progressive integration of systems.
Read more at Computerworld.