HP launches ‘device as a service’ in New Zealand
- 01 October, 2018 07:12
It is an ‘everything as a service’ world today and many NZ businesses consider ‘as a service’ capabilities critical to supporting their organisations
HP New Zealand says its device as a service (DaaS) solution is now available to local businesses.
HP DaaS delivers a modern service model that simplifies how organisations source, support and manage IT with insightful analytics and reports from HP TechPulse.
With DaaS, HP partners with customers to increase user productivity, operational efficiency, and cost predictability.
“HP device as a service is a game changer for the New Zealand market and will change the way that businesses approach technology procurement,” says Grant Hopkins, managing director, HP NZ.
“It is an ‘everything as a service’ world today and many NZ businesses consider ‘as a service’ capabilities critical to supporting their organisations.”
HP DaaS aims to deliver that same type of user experience for computing, he points out.
By combining hardware, intelligence, and lifecycle services, HP DaaS simplifies how IT organisations allocate and manage their devices while improving reliability and satisfaction.
He says the service also frees up internal IT resources to focus on key priorities, and the business has much greater financial predictability.
This is a big opportunity for customers to get more value out of the investments they are making
HP estimates that by 2020 there will be nine billion commercial devices worldwide, with an average of four devices per user.
“This is a big opportunity for customers to get more value out of the investments they are making,” says Hopkins.
“We are seeing a shift to mobility, away from desktops as the notebook market has matured to be the front line working tool.”
To help IT managers cope, he says HP is embracing mixed-device environments by offering solutions to customers extending beyond HP-manufactured hardware.
According to IDC, 63 per cent of commercial IT managers say their resources are drained by device management and that they would like to be able to focus on other IT projects such as mobility, business applications, and security initiatives.
“Our DaaS service will provide support for mixed operating system environments across every phase of the device lifecycle, combined with Proactive Management and data analytics,” he says.
He says the DaaS approach also brings new growth opportunities for their customers and channel partners.
“Through our DaaS offering, we will help determine the contractual relationship enterprises want to have, whether it's with a value-added reseller, a global systems integrator or a direct relationship with HP. We will then provide it back to our customers within a utility model or a per-user, per- device pricing mode,” says Hopkins.
HP DaaS incorporates the customer’s choice of hardware as well as proactive monitoring and management of devices in a single contract.
He says customers benefit from a single source for hardware, support, and IT services, in a one-price-per-device monthly payment.
Hopkins says organisations can tailor their contracts to include additional services, such as installation and configuration to workplace services and secure disposal and recycling.