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Stories by Stewart James

Avoiding the tender traps

Outsourcing of ICT services was very popular in the 1990s and, a decade later, many of these contracts are coming up to expiry. With an increase in the number of re-tendering exercises (often referred to as a 'second-generation' outsourcing) there are some timely lessons that can be derived from the experiences of the early movers.

Written by Stewart James12 Nov. 08 07:06