If not planned in a careful way and overseen with vigilance, IT systems can easily grow into complicated beasts that are hard to manage, overly expensive and, ultimately, a roadblock to corporate success. For many firms, simplifying their systems is the key to ensuring that IT is more of a help than a hindrance. Winnipeg-based furniture manufacturer Palliser Furniture Ltd. has been undertaking its own simplification process for the last three years. CIO Jason Bergeron talks about the difficulties involved and his team's successes.
CIO: Can you put into words how difficult it is to keep IT simple?
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