It used to be that we could spend months planning a technology project and then months or even years implementing it. Not anymore. Strategies are far more dynamic these days, especially as we respond to these challenging economic times. When someone has a good idea, they want to see it come to fruition right away. At Con-way, almost all good ideas require technology to implement, and historically, ideas would become cold by the time they made it through IT steering committees, project planning, and design reviews. But then we became Agile.
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