Second-generation VoIP networks have achieved a fair degree of commercial success. Companies are using the technology to save money on trunking costs and for functional enhancements such as mobility, presence-related functions and unified messaging. VoIP networks are beginning to support roaming from Ethernet-based phones to mobile service. Large companies are using VoIP for contact centre support and carriers are deploying VoIP services to generate new revenue to replace the revenue lost from traditional TDM services.
- Free Whitepaper! Learn how IT is evolving from producer to enabler, and fostering collaboration around analytics.
- Free Whitepaper! Learn how to create an analytics environment that is governed, scalable and self-serve.
- Free Whitepaper! The 5 criteria to help you select the right analytics platform for your organization.