Have you ever worked in a company where the lead project managers were mostly brilliant and hardworking-but short on accountability and frequently elusive? Where, after formal business meetings, the insiders met informally to make the real decisions? Where the product inspired a cult-like devotion among many users-but nonetheless left users or customers privately wondering if the product wasn't inspiring more than a little irrational exuberance in a sometimes shoddy, often mysterious product?
If so, then you understand Wikipedia's corporate culture, and you also understand the growing pains of this popular and undeniably useful free encyclopedia.
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