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Stories by Jack Loo

Slower growth for electronics manufacturing services

The worldwide electronics manufacturing services (EMS) industry is expected to grow by just 7.8 percent in 2009, according to research firm IDC.
The slowdown comes after the industry clocked two years of double-digit revenue growth--20 percent in 2006 and 16 percent in 2007. The industry will clock just 9.3 percent, reaching US$291 billion in revenue, in 2008, said IDC.

Written by Jack Loo21 Dec. 08 22:00

Breaking up the fraud threat

Thanks to the human factor, no technology or policy will be able to completely prevent fraud -- this is the message given out during the Asia Fraud Conference.

Written by Jack Loo22 Nov. 08 10:14

IT globalisation de-mystified

Globalisation has been hailed as essential for an efficient world
economy, but this 21st century connectivity has facilitated the

Written by Jack Loo08 Nov. 08 22:00

Welcome to Web 3.0 - semantic web searching

The ubiquitous keyword mode of Internet search technique is about to be taken over by a new breed of semantic search technology, according to analysts at research firm Ovum.
While keyword search remains the most popular method, it is usually not accurate, with users sometimes getting up to 30,000 hits on a search and then having to sift through a list of loosely related keyword results to find relevant documents.

Written by Jack Loo22 Sept. 08 22:00

Excavating IT

When he started in 2002, as Macmahon Holdings' chief information officer, Jason Cowie found the company's IT division had a poor reputation for internal service.
Macmahon's business takes its employees to many inaccessible locations; its work includes the management of mines and infrastructure projects such as roads, bridges and dams, across more than 50 locations and offices throughout Australia, New Zealand and Malaysia.

Written by Jack Loo03 July 08 22:00

Note to CIOs: Ask more questions

When Andre Hoeben, of Océ, comes across proposals from his IT counterparts, the first question he always asks is "what is the gain for the company". His second question will be "Why is it happening now, why is it needed or why to this extent".
As the holding company for the Océ Group, Océ manufactures production printing and copying hardware and related software. The group has around 24,000 employees globally and gross income of more than $3.5 billion per year.

Written by Jack Loo26 June 08 22:00

The CIO today and tomorrow

The Center for Information Systems Research (CISR), part of the MIT Sloan School of Management, recently unveiled its landmark study The Future of the CIO, on the present and future roles of CIOs worldwide.
The report traced the evolution of the CIO's role as it changed from one that is primarily focused on maintaining IT services, to one that carries out a broad range of activities. The CISR pointed out that the CIO now has to work with external partners and customers, take part in the strategic management of the business and even handle non-IT tasks like sourcing and human resources.

Written by Jack Loo24 May 08 22:00

Milking a paperless system

Fonterra Brands Malaysia employee Yeoh Guan Beng used to encounter teething problems whenever he had to budget for trade promotions and campaigns every year.

Written by Jack Loo15 April 08 23:01

Are you becoming 'embedded'?

At the beginning of the year, the Center for Information Systems Research (CISR), part of the MIT Sloan School of Management, unveiled its landmark study The Future of the CIO, on the present and future roles of CIOs worldwide.

Written by Jack Loo19 March 08 23:51

Seeking perfection

Employees at retail tax refund specialist Global Refund used to frequently endure multiple bugs from the new off-the-shelf software. According to CIO Waleed Hanafi, his users encountered software features that are documented to be available, but ended up having errors.
"We have this large enterprise suite for project management where we are continuously running into bugs," says Hanafi.

Written by Jack Loo25 Dec. 07 22:00

A catalyst for IT-business chemistry

The latest State of the Asian CIO 2007 survey has demonstrated that Asia's senior IT executives now consider themselves very much business managers first and foremost, ahead of just being traditional IT experts and back room technicians.

Written by Jack Loo12 Dec. 07 23:08