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Stories by Ryan B. Patrick

Balancing value and risk key to outsourcing

Used correctly, outsourcing can be one of the vehicles for enterprises to weather the current "IT storm," according to one CIO.
Brian Gill, vice--president and chief information officer for Sun Life Financial Canada made these comments during a CIO Summit held in Toronto. IT is experiencing a "credibility challenge" of sorts, Gill said.

Written by Ryan B. Patrick09 Dec. 03 22:00

HP talks adaptive enterprise

Hewlett-Packard (HP) has provided further details surrounding its Adaptive Enterprise (AE) management strategy, releasing several new and enhanced solutions under the autonomic computing initiative.
With the services-focused AE strategy, the Palo Alto, Calif. company joins rivals such as IBM Corp. and Sun Microsystems Inc. in offering autonomic computing solutions (analogous to our body’s ability to involuntarily regulate itself) on a utility basis.

Written by Ryan B. Patrick13 Sept. 03 22:00

Microsoft officially enters the CRM fray

Depending on who you ask, Redmond, Wash.-based Microsoft Corp.’s entry into the customer relationship software (CRM) market will cause either a splash or a ripple.
Geared specifically toward the small- to medium-sized business market -- organizations with fewer than 500 employees -- the company’s Business Solutions unit officially unveiled Microsoft Business Solutions Customer Relationship Management in February. The application is built on Microsoft’s .Net infrastructure.

Written by Ryan B. Patrick08 May 03 22:00