The slowly maturing VoIP platform has enterprises taking a long look at this technology, and not just for cost savings. Many of these potential users are opting for in-house rather than service-provider solutions because of the additional savings, future flexibility, and a simple lack of consistent vision by the large telco providers.
Those adventurous souls who implement VoIP themselves face the daunting task of managing a voice-oriented data network. For network managers accustomed to data networks, this job requires a specialized toolkit.
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