Information technology managers and CIOs say that more than ever, fear of litigation is preventing them from giving out much, if any, detail on former employees who require references in order to secure new jobs. For several years now, companies that are fearful of lawsuits and that have official corporate policies in place have typically provided as little information as possible.
Recruiters and IT executives say it's difficult to get more than the start date, the end date and possibly the employee's title through official corporate channels. Some employers have even automated the reference process, says Andy Baker, human resources manager for IT recruiting at Allstate Corp. in Northbrook, Ill. "Certain companies make us dial a specific phone number and key in the person's name or code number to gain the dates of employment and nothing else," he says.
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