In November, 1,500 international knowledge management experts converged on Washington DC for the world’s premier conference in this field, KM World 2010, giving attendees a glimpse into the future. Information Leadership’s Grant Margison was there as a speaker, and shares key insights on trends emerging from the conference.
2.0 – it’s not just for teenagers any more. Most organisations are now thinking of, or have systems for, managing content and allowing for project collaboration. Case studies showed how organisations have extended this effectively to include social and networking functionality. Networking lets people find expertise and sound out who can help, while the social side provides a means of informally commenting on and finding content as well as building relationships. A parallel trend is the expectation that these combinations of tools are available 24/7, at any location, on a range of desktop and mobile platforms.
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