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Stories by Michael Smith with Mark Skulley

High-tech check-in

Qantas Airways has a plan to stop its top customers defecting to cheaper rivals: high-tech frequent flyer cards that allow passengers to check in quickly.
In an overhaul of its domestic check-in operation, Qantas said yesterday it will soon start issuing Frequent Flyer cards embedded with computer chips that can function as boarding passes.

Written by Michael Smith with Mark Skulley10 Nov. 09 22:00