Stories by Vikki Bland

In charge at last

In 1999, Agriculture ITO (Ag ITO), a training coordinator for the agricultural industry, was buried in paper. At peak times, its manual system became so backlogged field staff would turn up to visit a trainee with no up-to-date information on the person, their course, or their progress. At worst, entering trainee data into the system could fall nine months behind.
“We had no up-to-date data because we had only one basic database at head office for generating reports. Regional offices and field staff had to collect new data manually,” says Kevin Bryant, chief executive Agriculture ITO.

Written by Vikki Bland30 April 03 22:00