Stories by Susan Tsang

Glitz, glamour and ... geeks?

''Information technology is a critically important component in running a modern casino," observes Nicolas Pechet, strategy director of business intelligence consultancy Fusion Consulting. "From security through to CRM and room inventory management, IT touches virtually every aspect of a casino's operations."
With competition in the gaming industry intensifying, IT is going to become more important than ever in the workings, not only of casinos, but of the entertainment resorts that are being built around new generation gaming developments.

Written by Susan Tsang19 Aug. 08 22:00

Out of the ivory tower and into the virtual space

It looks as if the IT genie is out of the bottle in academia, and turning ivory towers into virtual entities. Not that academics have always been perceived as having their feet on the ground anyway, but they, and their colleagues in the computer centres, have been busy harnessing cyberspace to disseminate knowledge. The global market size of IT in education this year is estimated by Gartner as US$8.9 billion, with a compound annual growth rate of 5.5 per cent from 2007 to 2010.
Put simply, "IT has been used in education as a main infrastructure to support both the university's process and teaching," says Attipa Julpisit, director of Bangkok University's computer centre.

Written by Susan Tsang01 Nov. 07 22:00

Healing hands

Most doctors still rely on pen and paper for medical records. Susan Tsang finds out how
Today's doctors have to grapple not just with illnesses, but with information as well, and healthcare organisations must rise to the challenge of raising productivity. "The health industry is under constant pressure to ensure financial, operational and clinical efficiency while reducing expenditure," notes Adam Chee, program manager (healthcare IT), healthcare practice with Frost & Sullivan, Asia-Pacific.

Written by Susan Tsang29 Oct. 07 22:00