Enterprise IT projects — both custom and packaged “one size fits most” systems — continue to be a major headache for business leaders.
The fundamental problem with these systems is that for the most part, they’re constructed using what programmer and open source champion Eric Raymond dubbed a cathedral approach. Like the great edifices that Europeans erected in the Middle Ages, enterprise IT projects are costly, take a great deal of time and deliver value only when the project is completed. In the end, they yield systems that are inflexible and cement companies into functioning the way their businesses worked several years ago, when the project started.
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