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Stories by Nicole Parish

Management by design

When Mark Worsop took over as business manager at Auckland's Whitecliffe College of Arts and Design two years ago, he walked into an IT nightmare.
With no previous experience, he had to assume the IT manager's role, and found himself dealing with a slow, cumbersome administration system that crashed up to three times a week.

Written by Nicole Parish30 Jan. 05 22:00

Tower of brainpower

Chief information officer of financial services company Tower Group, Ed Saul, says having up to 120 world-class programmers working simultaneously on your system is a luxury made possible by Indian industrial behemoth Tata Group, even if the Bangalore-based developers are several thousand kilometres and eight hours’ distance from New Zealand users and testers.
Four years ago, Tower was examining its options to replace the 20-year-old, mainframe-based administration system that currently backs its fire and general insurance products. Executives went through a far-reaching exercise of evaluating whether to buy a ready-made application and adapt it to suit or build a new system from the ground up.

Written by Nicole Parish30 June 04 22:00