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Stories by Sarah K. White

What is Kanban? Workflow management simplified

Kanban helps organizations focus on specific tasks until completion. This simple workflow management system is an effective method for fostering collaboration and productivity.

Written by Sarah K. White01 Oct. 19 20:00

10 IT skills paying the highest premiums today

From ERP and compliance to data visualization, these 10 IT skills grew the most in market value over the past year, according to data from Foote Partners.

Written by Sarah K. White20 Feb. 19 22:00

10 must-have skills for ITSM pros

If you work in IT service management, these are the 10 skills you’ll need in order to be successful in the years ahead.

Written by Sarah K. White27 Oct. 18 01:43

What is a Net Promoter Score (NPS)? A guide for CIOs

To find out your company’s Net Promoter Score, all you have to do is ask your customers one simple question. That question can tell you a lot about where you stand in terms of customer loyalty.

Written by Sarah K. White18 July 18 06:46

AI’s impact on the future of work

Robots and AI won’t displace job categories whole cloth, but may help make jobs easier in the future, as more tasks are automated for improved productivity or safety.

Written by Sarah K. White29 June 18 20:00

10 IT management certifications for IT leaders

IT management requires both technical skills and the ability to manage teams, projects and processes. These 10 certifications will help you showcase your IT management skills and abilities.

Written by Sarah K. White30 May 18 20:00