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Stories by Vaughan Robertson

Digital equality for all? Apparently not, just ask Alexa

We appear to be on the verge of segregating society into haves and have nots again, and arguably - on the basis of people’s accents. Just ask Alexa, posits Vaughan Robertson.

Written by Vaughan Robertson12 April 17 07:30

The disruption of Disney

I believe that Disney is one of the smartest, most customer-centric corporate organisations in the world…but this paragon of service might well be under threat.

Written by Vaughan Robertson09 Feb. 16 06:30