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Stories by John Dix

Red Hat nicely positioned for the turn to cloud

Red Hat CEO James Whitehurst kicked off the company’s Summit meeting in Boston this week, which attracted more than 6,000 people, up 20% from last year. Network World Editor in Chief John Dix caught up with Whitehurst at the show for an update on the company’s position and prospects.

Written by John Dix06 May 17 06:21

IoT meets augmented reality

At PTC, converging techs enable a world of game-changing product management capabilities

Written by John Dix19 April 17 00:05

VMware's Casado talks about evolving SDN use cases, including a prominent role for security

Martin Casado, who helped launch the Software Defined Networking concept in the labs at Stanford, was recently elevated to the top business slot in VMware's Networking and Security Business Unit, giving him the rare opportunity to see the technology through from the incubator to the data center. Network World Editor in Chief John Dix sat down with Casado for an update on the company and his thoughts on how the technology is maturing.

Written by John Dix07 Oct. 14 04:51

The promise of the seamless cloud

Using the cloud to complement on-premise IT resources is one of the nirvana states envisioned for cloud computing, letting you architect for normal workloads and then burst to the cloud when necessary.

Written by John Dix25 March 14 16:08

New methods for addressing insider threats: A roundtable discussion

Technology advances have made it easier to detect subtle, anomalous end-user behavior, such as installation of unusual apps on endpoint devices, or suspicious deviations from baseline activity. This roundtable discussion examines methods to build monitoring, control and context into enterprise insider threat protection efforts – both when dealing with privileged users and regular employees.

Written by John Dix17 March 14 20:10

Call centers as social media hubs

Contact centers are changing rapidly with the arrival of cloud technology and the ability to interact with customers over new social channels, including Twitter. The transformation has implications for everything from how companies deal with customers to the role agents play and how internal groups are best organized. Network World Editor in Chief John Dix caught up with the CEO of LiveOps, Marty Beard, for his take on where we stand and where we're headed.

Written by John Dix27 Jan. 14 23:07

Fighting IT fragmentation

According to pundits a good percentage of IT spending is already out of IT's control and the trend calls for it to keep tipping away.

Written by John Dix24 Sept. 12 10:32

VOIP: The next generation

Many speakers at the VON conference in Boston are talking about what one called VOIP 2.0. If VOIP 1.0 was all about inexpensive calls, 2.0 is about integration and new applications, said Brad Garlinghouse, vice president of communications products at Yahoo.
"VOIP by itself isn't it," he said. "It's all about new functionality." By way of example, he cited a capability Yahoo supports in the U.K. through a deal with BT. When customers are in the office they can have calls to their home sound an alert at work, and they can either answer, block or route the calls.

Written by John Dix21 Sept. 05 22:00

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