Jonathan Poe, author of META’s November 2002 paper Benchmarking IT Culture, argues that corporate culture, far from being just being a "touchy feely" concept, has a significant impact on a firm’s long-term economic performance.
"It pretty much boils down to the fact that if you have a very productive environment, people generally out-produce the average employee by a factor of four to one," says Poe, citing among others a 1992 Kotter-Heskett study of 207 firms as a benchmark. "Even when measuring things like stock price, a corporation’s culture and environment can actually do a lot of things to enhance performance."
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