Stories by Stephanie Moore

Mitigating risk in an overheated outsourcing market

When it comes to global outsourcing, particularly from India, the risks -- and the stakes -- are higher than ever. Global sourcing vendors are being given more responsibility from a technical and business perspective, and they are being given greater access to internal systems and customers. At the same time, the increasingly volatile, inconsistent, and expensive labor pool in India makes this increased trust much riskier.

Written by Stephanie Moore10 Sept. 11 02:35