Stories by C.G. Lynch

Microsoft moves to further embrace cloud computing

The announcement by Microsoft early this week that it would sell online versions of its Exchange and SharePoint products to all its customers underscores the IT industry's shift towards cloud computing, where technology vendors host data on their own servers while customers access software through a Web-browser.

Written by C.G. Lynch18 Nov. 08 22:00

If you can't beat consumer apps, why fight them?

If you've ever sat in front of your computer and wished that you could see your ugly enterprise software appear in Web 2.0 applications such as Facebook or iGoogle, WorkLight might be the start-up vendor for you. The company's philosophy is pretty simple: if enterprise apps will never be as cool as their cousins in the consumer market, why fight it? And if you can do this securely, without compromising your enterprise data, why not just give users what they want?
Since WorkLight launched in February, 2006, the company says it has garnered many large enterprise clients, including some major banks. Because customers use a WorkLight server that sits behind a firewall and acts as middleware between the enterprise app and consumer app, the information doesn't pass through Google or Facebook's servers.

Written by C.G. Lynch15 Nov. 08 22:00

Google Adds Free Voice and Video Chat to Gmail, Google Apps

Google added a voice and video chat feature to <a href="">Gmail</a> Tuesday. The capability allows people who use the free e-mail service to click on a contact's name and, provided their computers both have Web-cameras and microphones, talk face-to-face in a video conference.

Written by C.G. Lynch12 Nov. 08 07:09

How Obama Will Use Web 2.0 For Change

President-elect Barack Obama's harnessing of Web 2.0 technologies enabled his rise to power, and his administration will continue to use them to stay in touch with constituents. That's the contention made by political leaders on the third day of the Web 2.0 Summit in San Francisco.

Written by C.G. Lynch10 Nov. 08 11:06

Not LinkedIn, not Facebook, so who wants it?

In August 2007, Plaxo, a Silicon Valley company that made its name with an online address book technology, decided to add some features to its service and launch a full-blown social network. At the time, even Peter Curley, a Plaxo product manager, approached the move sardonically. He titled his blog post introducing the service (known as Plaxo Pulse) with, &quot;Oh geez, not ANOTHER social network.&quot;

Written by C.G. Lynch25 Oct. 08 22:00

No more drunk emails to your flame

Gmail, Google's free consumer email, added a unique new feature to the service Monday: Mail Goggles, which gives you the ability to double check whether you are really sure you want to send an e-mail message, particularly late at night. But the feature might also help business users of enterprise Gmail make better decisions about sending out vindictive or hastily-composed emails to co-workers.

Written by C.G. Lynch07 Oct. 08 22:00

Web 2.0 vendor brings Facebook, Twitter to the enterprise

Socialtext, a Web 2.0 vendor that has sold social software (primarily wikis) to businesses for internal collaboration and knowledge management, officially launched Socialtext People (enterprise social networking profiles) and Socialtext Signals, an application that allows business users to share short messages (in 140 characters or less) inside the enterprise like consumers do on Twitter, the microblogging service.

Written by C.G. Lynch01 Oct. 08 22:00

Gmail outages shouldn't turn you off SaaS

Earlier this month, Gmail, the popular email service provided by Google, experienced a service outage that left some users without their email for 24 hours. Some of the users who were affected Aug. 15 included customers of Google Apps, Google's software as a service (SaaS) suite that includes Gmail, calendar, documents &amp; spreadsheets, instant messaging and wikis.

Written by C.G. Lynch28 Aug. 08 22:00

High travel prices leading to more Web, video conferencing

Though high fuel prices <a href="">have dipped in recent days</a>, airlines are preparing for tough days ahead by <a href="">cutting routes to certain cities</a>, adding fees for luggage, food and pillows, and warning of fare hikes ahead.

Written by C.G. Lynch11 Aug. 08 21:05

Enterprise Web 2.0 adoption still growing

A new McKinsey report found that many companies have adopted Web 2.0 technologies such as blogs, wikis, social networks and mashups during the past year, with companies on average adding three Web 2.0 tools to their companies technology offerings.

Written by C.G. Lynch31 July 08 22:00

The company that is taking on Google and Microsoft

Here's an interesting strategy for a new software company: create applications that place you squarely in the competitive sights of Google and Microsoft, bypass venture capital funding, and rebuff an acquisition offer from, the surging software as a service (SaaS) company that delivers its products over the Web.

Written by C.G. Lynch30 July 08 22:00

Using SharePoint to show customer risks

When Microsoft SharePoint 2007 began pervading the enterprise more than a year ago, many IT shops looked at how they could use the platform internally to help their employees collaborate on key projects and store documents in central repositories.

Written by C.G. Lynch25 July 08 22:00

IT may be leading Web 2.0 movement in enterprise

A new Forrester report contends that IT has begun to take a greater interest and leadership role in the enterprise adoption of Web 2.0 technologies such as blogs, wikis and social networks. Until now, those technologies have often been driven by line-of-business users rejecting traditional enterprise software in favor of consumer applications.

Written by C.G. Lynch12 July 08 22:00

Corporate blogs fail to engage customers

A new Forrester Research found that most corporate blogs kept by business-to-business (B2B) firms failed to energise their intended audiences and engage them in meaningful conversations about trends and products.

Written by C.G. Lynch03 July 08 22:00

Social networking tips from the CIA

The two CIA officials who lead the Intellipedia -a wiki set up by the CIA for disparate intelligence agencies to collaborate on key topics-delivered a keynote at the Enterprise 2.0 conference. When it comes to social software implementation, they stressed the importance of administering access, starting small and moving information out of narrow channels like email and into broader platforms like wikis.

Written by C.G. Lynch11 June 08 22:00