Nearly one-fifth of the employed adult U.S. workforce, or 24.1 million people, worked from home at least one day a month in 2004, according to a recent survey by business researcher The Dieringer Research Group. That's an increase of 2.6 percent over 2003.
Stories by Joanne Cummings
When VOIP burst onto the scene, it seemed like the answer to every network executive's prayers. Not only would it eliminate the pain associated with moves, adds and changes, but it also would provide great new features such as unified messaging and lead to savings by using the current data network.
Today, current VOIP users say the technology is ready for prime time and providing returns, but it isn't exactly network nirvana. VOIP can deliver cost and support savings, but there are trade-offs in terms of quality, reliability and ease of management. Nonetheless, if it's implemented with an eye toward mitigating those trade-offs, VOIP can deliver great benefits.