Stories by Michelle McKenna

Customer Data Should Drive IT Decisions

Perhaps I'm a tech-based version of a split personality. I'm the CIO of Universal Orlando Resort, but I'm also a mother of two and the planner of our family's vacations. In fact, I think of myself first as a theme park customer, second as a senior leader at Universal and finally as the company's CIO.

Written by Michelle McKenna02 June 08 21:03