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Stories by Tom Gernon

Wanted: workers seeking relationships with customers

In today's weak economy, companies tend to think of IT mainly as an engine for cost reduction and increased efficiency. But in many industries, including the <a href="http://www.mdsps.com/Company/Default.aspx">pharmaceutical testing business in which MDS operates</a>, IT can and should drive top-line growth. The path to being an effective partner in growth begins with an IT team that has a strong understanding of the business, a commercial orientation and a focus on the end customer.

Written by Tom Gernon03 Dec. 08 06:57

How to Build a Money-Making IT Team

In today's weak economy, companies tend to think of IT mainly as an engine for cost reduction and increased efficiency. But in many industries, including the pharmaceutical testing business in which MDS operates, IT can and should drive <a href="http://www.cio.com/article/23927/CIO_Revenue_Generation_Money_That_s_What_They_Want_">top-line growth.</a> The path to being an effective partner in growth begins with an IT team that has a strong understanding of the business, a commercial orientation and a focus on the end customer.

Written by Tom Gernon03 July 08 18:27