QUESTION: Since the GFC we have had a serious emphasis placed on getting the maximum out of a minimum number of people. As the head of IT, I have to ensure levels of service remain the same with a smaller workforce. I am looking at crowd sourcing, which looks like a cost- and time-effective way to manage my budget while hopefully maintaining standards of service delivery. Are there legal issues?
ANSWER: Crowd sourcing is gaining momentum in a globalising economy. It is the act of outsourcing tasks traditionally performed by an employee or a contractor. But the difference is the contracting party is found on the internet through web platforms and emails. As the name suggests it is sourcing skills, abilities and tasks to be completed by "a crowd".
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