Stories by Sarah Stokely

A virtual call

It's a truism, perhaps, that vendors sell unified communications but their customers buy cheaper phone calls. The start-up costs associated with moving to internet protocol (IP)-based telephony have long been a stumbling block. This has meant that the move is often delayed until a new private automated branch exchange (PABX) is needed for a new office, or an end-of-life PABX system needs to be replaced.
But as travel costs increase, the prospect of connecting teams across multiple locations or supporting a mobile workforce may prove to be new drivers for unified communications technology. Australia has been tipped to spend $27.2 billion on communications technology in 2008, says research firm IDC. Interestingly, although vendors have, for some time, been touting the productivity benefits of IP-telephony features such as presence or click-to-talk, an IDC survey of Australian broadband and IP services usage released in February suggested that macro-economic growth inhibitors, including skills shortages, low unemployment and the increasing cost of travel, could be shifting the usage model for unified communications (UC) technology.

Written by Sarah Stokely23 June 08 22:00

Where'd all the good people go

Companies recruiting IT staff face many challenges and chief among them are the declining number of IT graduates and a shrinking pool of skilled job seekers. And like it or not, there's the cool factor, too.
The competition for attracting staff is tight. A recent survey by the Australian Computer Society says IT unemployment is at a five-year low of 3.84 per cent.

Written by Sarah Stokely08 Nov. 07 22:00

Alert but not alarmed

Efforts to pre-empt a SARS outbreak in Australia have spilled from government into the private domain as local IT companies start to adjust work practices to try and keep business running as usual.

Written by Sarah Stokely30 April 03 12:27