Vidhya Makam joined Geneva Healthcare as its inaugural chief digital officer in May 2018, and just over six months later has taken on the role of acting group CDO for New Zealand Health Group, Geneva’s holding company.
Stories by Divina Paredes
Valocity is an example of how a small, New Zealand-owned startup can use cutting-edge marketing, technology and business practices to develop a game-changing product that has changed the way a relatively conservative industry operates, says its CTO Nathan Scott.
Counties Power CIO Sarah Ellisdon adheres to Microsoft CEO Satya Nadella’s famous dictum of, “Don't be a know-it-all; be a learn-it-all.”
“We are moving away from the risk averse gatekeepers of IT services to fast followers who embrace innovation as a core value. We demonstrate the trust and value of learning failure and experimentation,” says Mark Denvir, ICT director at Auckland Council
“For the first time, there were joint KPIs between retail banking and technology in the areas of transaction migration, call migration and digital adoption,” says Dawie Olivier, CIO at Westpac New Zealand.
“The biggest thing I’ve learned in my career is just how important it is to focus technology development on solving a problem and making sure that it’s an important, painful problem that’s mission critical to your customer,” says Dexibit CEO Angie Judge.
“We live in a world where the power has shifted to the consumer and external forces such as global sourcing, technology and increased competition are pushing up against us. This has created a need for The Warehouse to evolve and reinvent itself as a 21st century retailer,” says the group’s chief digital officer Michelle Anderson.
Nicholas Fourie worked closely with a respected peer to build a business unit outside of ICT, called “Business Excellence”, focusing on driving Continuous Improvement methodologies into various parts of the business outside of manufacturing.
“From a ‘fast follower’ of retail trends a few years ago, we are now a leader in retail innovation,” says Shane Lenton, CIO at Cue Clothing.
Liz Gosling has driven the adoption of agile within the ICT services team at AUT. The agile approach is now being adopted in other areas of the university, including people and culture, finance and student services and administration.
“Our business model is changing,” says Lukasz Zawilski, CIO at NZ Qualifications Authority. “We are moving from a publication-based model - based around some key events/dates throughout the year - to being an ‘online’ business where our digital products and services are used by people on a daily basis.”
“We wanted to improve operational efficiency and increase cross-functional collaboration, by disrupting and changing our traditional way of working,” says Roger Jones, executive general manager technology at Auckland Transport
“My role is to bring the business perspective of technology - encompassing the standard to keep the lights on, cybersecurity, digital and innovation - to the executive table,” says Brian Northern, group CIO at Fulton Hogan.
Mandy Kennedy was two years into her role as the first CIO at Paperplus Group when she was asked to step up to another challenge - become its inaugural CDO. With her expanded remit, Kennedy continues to push for new and emerging technologies to help the retail group transform for the digital era.
“Our growth in customers and staff, means that we have to be continually reviewing the way we work to ensure we can keep ahead of our growth, without losing any process or functionality,” says Mark Rees, chief technology officer at Xero.