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Stories by Phil Hochmuth

IP PBXs stealing Centrex's thunder

Reduced telecom costs, easier network administration and the promise of less expensive, more responsive disaster-recovery operations convinced Fidelity Investments Inc. it could wean itself from traditional Centrex services and move to IP PBXs.
The financial services giant is one of the larger Centrex users in the country, with more than 11,000 phone lines, but it has begun a large-scale voice-over-IP (VoIP) implementation and now uses approximately 600 Cisco Systems Inc. IP phones. This year Fidelity expects to add 700 more IP phones and 3,500 softphones, which were built in-house.

Written by Phil Hochmuth30 March 03 22:00

Costs, security vex VoIP users

Return on investment and budget constraints are the biggest roadblocks to convergence projects.
Or so said large corporate customers attending a recent VoiceCon conference, where discussions focused on the business of planning, securing and cost-justifying IP telephony.

Written by Phil Hochmuth30 March 03 22:00