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Whitepaper

Empowering faculty and staff with desktop technology refresh

Empowering faculty and staff with desktop technology refresh

Read how the University of Maryland University College boosted faculty and staff productivity by refreshing outdated computers and migrating to a standardized Windows 7 environment. • UMUC has the largest enrolment of any public university in the US and was one of the first universities in the US to offer online degree programs • The university operates a large distributed IT infrastructure with thousands of desktops • After upgrading its desktop environment, the number of help desk requests has fallen, and the volume of calls related to hardware failures has dropped significantly

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