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Operational Readiness Expert

VIC, Melbourne
Posted on 03.09.2018

Are you an experiences Operations specialist who is ready to go the extra mile to get things done?


An exciting 12 month contract opportunity exists with a Tier 1 organisation for an Operations Readiness Specialist to manage the successful launch of solutions.

You will be responsible for the following:

  • Represent Engineering and bring together all the necessary elements to deliver an optimal, secure, reliable and brilliant service assurance experience.
  • Engage Service Manager, Security and Engineering stakeholders early and drive delivery to ensure a seamless and timely transition of solutions into service and minimize uncertainties to the business by mitigating and/or documenting known issues.
  • Work collaboratively with the relevant Project Manager in developing the operational aspects of the project plan and delivery schedule, considering breadth of KPI's.
  • Assemble, engage and lead a cross team of subject matter experts from impacted lines of business.
  • Identify and present tailored and unambiguous operational requirements based on project scope and deliverables that will ensure engineering & operations' ability to deliver a superior and secure customer assurance experience following project launch.
  • Manage the timely endorsement of the projects operational impacts, deliverables and outcomes
  • Maximize skills, knowledge and experiences to meet business expectations by proactively facilitating resolution of operational issues.

The following attributes will contribute to your success in this role:
  • Experience working across various teams and managing key stakeholders
  • Experience across networks and IT
  • Proven delivery experience across all aspects, project experience, engineering and operations
  • Experience managing project issues and risks
  • ITIL Certification required.

To be considered for the role click the 'Apply' button or for more information about this and other opportunities please contact Ferid Klancevic on 03 86804206. Please quote our job reference number: 200175975.

Reference Number: 200175975_1

Contact Details:

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