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Network Problem Management Specialist - Telco

Contract/Casual
VIC, Melbourne
Posted on 15.03.2018
  • 06-month contract opportunity! Work with the latest tech!
  • Great Melbourne CBD location | Close to excellent PTV Hub!
  • Join a large national telecommunication recognised initiative!



An excellent opportunity awaits for an individual with diverse experience to join an organisation rich with tradition and national recognition.

Melbourne

An excellent opportunity awaits an individual with diverse experience to join an organisation rich with tradition and national recognition.

  • 06-month contract opportunity! Work with the latest tech!!
  • Join a large national telecommunication recognised initiative!
  • Great Melbourne CBD Location | Close to excellent PTV Hub!
  • Continue the successful support of their national status

Are you ready to be part of a team that continues to support a large government initiative, rich with tradition and continued growth within Australia?

At Paxus, our interest is 'connecting' individuals with their next career move. This is an excellent opportunity for an individual with a diverse support background, to join an established support team and tackle a large body of work.

Key responsibilities:
  • Problem tickets management
  • Proactive Problem Managemen
  • Known Error Database administration
  • Problem reporting and reviews

Criteria for becoming a successful candidate:
  • Mandatory to this position:
    • Experience in resolving complex incident and problem tickets in a telecommunications and service provider network
    • Experience with ITSM OSS Remedy platform
    • Professional experience as a technical specialist or senior network engineer specific to MTM technologies
    • Intermediate (to advanced) level in MS Excel, i.e. able to perform data filtering, build pivot tables and chart graphs on large data sets
  • Experience with mission critical 24x7 IT services
  • Proven experience in IT service delivery & operations
  • Worked within ITIL environment and had exposure to its methodology.

To be considered, the following experienced professionals need only apply:
  • Industry recognised certification in process management, stakeholder management and best practices e.g. PMP, COBIT, ISO
  • Certification in ITIL v3
  • Knowledge of DWDM technology and/or nbn access technologies is an advantage

If your skills and experience match the above criteria, apply now!


To be considered for the role click the 'Apply' button or for more information about this and other opportunities please contact Bennett Sutton on 03 86804240. Please quote our job reference number: 200176075.

Reference Number: 200176075_3

Contact Details:

How to Apply?

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