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  • 16 March 2018 14:54

Hyland named a Strong Performer in Cloud-Based Dynamic Case Management (DCM) evaluation

OnBase recognised for its ease of implementation, enhanced mobile features and straightforward case development

Hyland is recognised as a ‘Strong Performer’ within The Forrester Wave™: Cloud-Based Dynamic Case Management, Q1 2018 report. Forrester evaluated Hyland’s case management solutions that help organisations improve knowledge-driven work. Its enterprise information platform, OnBase, and complementary cloud-based file-sharing and collaboration tool, ShareBase, were included in this year’s evaluation.

The evaluation identified 11 significant cloud-based dynamic case management vendors based on 23 key criteria to help infrastructure and operations (I&O) professionals select the right solution and provider. In the report, Forrester evaluated vendors for their current offerings, strategies and market presence. Hyland is recognised for:

- Optimising for content-intensive cases

- Straightforward case development based on the platform’s meta-data driven architecture

- Smooth interaction, management and reuse of case design components and facilitating mapping of content and data relationships within a case lifecycle

- Enhanced mobile offering with a point-and-click responsive design tool

- Ease of implementation

“Our customers see the value in using OnBase as a content-enabled, low-code development platform,” said Bill Priemer, president and CEO at Hyland. “By centralising information and providing content in context to users throughout the enterprise, OnBase empowers organisations to effectively manage cases, make more informed decisions and increase visibility and control.”

Hyland received the highest scores possible in the report in the cloud experience, content enablement and information-led design criteria. Today, more than 19,000 customers leverage Hyland’s content services product portfolio because of its agility, flexibility and success in helping them manage content, processes and cases organisation-wide.

Visit to download The Forrester Wave™: Cloud-Based Dynamic Case Management, Q1 2018 report and to learn more about how organisations leverage Hyland’s case management capabilities.

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