“We have created the Via Innovation model to encourage designers of smart tech to partner with the health board,” says Stella Ward, chief digital officer at Canterbury and West Coast District Health Board
Collaboration / Interviews
“From a ‘fast follower’ of retail trends a few years ago, we are now a leader in retail innovation,” says Shane Lenton, CIO at Cue Clothing.
It is important for the CIO to become the ‘trusted advisor’ in the organisation, says Gerard Naish, head of ICT at Ports of Auckland. “Ideally, this means rather than finding ways to bypass IT, people instead beat a path to your door.”
The Instillery has joined forces with Vo2 Group in New Zealand, in a merger designed to drive wider adoption of cloud technologies across the country.
“Our organisation is very flat and while we have roles and titles we are the same team, and there are no egos! Communication and collaboration is vital to perform well together," says Igor Matich, founder and managing director, Dynamo6.
Our TXT2Remind technology is used by 70 per cent of the GP market, says Vensa Health CEO Ahmad Jubbawey
Our innovations are unique as no-one has ever tried to combine data from so many sources via the Internet of Things around Tertiary Education before, says Lyndal Stewart, founder and chief executive of www.findmystudy.com.
Geoff Leigh, chief information officer and Aaron Olphert, chief digital officer, note how the Internet of Things (IoT) is set to dramatically change the way businesses use technology to help streamline processes, lower costs and create a competitive advantage.
“Innovation is a key DNA strain across the organisation,” says David Hackshall, chief information officer at Cochlear.
St John is focused on a full digital transformation incorporating four core programmes: Digital Transformation; Business Intelligence strategy; Information Security Strategy; and an IT Modernisation programme, says its CIO Cameron Brill.
"We’re not simply an IT team within a business, technology is the heart and soul of everything we do, it IS our business,” says Mike Jenkins, CEO and founder of The Instillery.
“You can never spend enough time with your customers. Spending too much time in your own (project) world is risky, as you start to believe all is well," says Johan Vendrig, CIO, Orion Health.
Tina Wakefield says major programmes are being implemented around business intelligence analytics at the Ministry of Justice.
"The first phase of our ‘Trilogy’ program of work began the transformation of the council into a ‘digital council’; supporting our vision for future service delivery,” says Alan Adcock, GM Corporate at the Whangarei District Council.
“A key part of the role is ensuring we understand global technology trends and what and how we could apply them in the context of Chorus,” says Ewen Powell, chief technology officer of Chorus NZ.
“In a year when everyone was trialling new capabilities to drive further improvements to business process and customer outcomes (including ourselves), we decided do the basics better,” says Jason Patrick Mangan, director IT services at the University of Auckland. This is the backdrop of the “Service Effectiveness” programme which focused on what matters most to their customers - students, faculty and the university staff.
Atta Elayyan, CEO and co-founder of LWA Solutions, says since founding the company seven years ago, he has “pivoted” the business at least five times. But for Elayyan, this is the way to go with the breakneck pace of technology.
Pete Yates has kicked off the HealthLink 2020 plan (IT Tech Strategy) by defining a set of goals and associated objectives. The plan, he says, gives the organisation a view of what it will be like in three years, how it will function and the expected behaviours of all staff. The plan is designed to empower teams to make decisions (such as ‘test first, APIs second and building for cloud’).
In a country inspired by innovation and dominated by disruptive thinking, market differentiation represents a challenging undertaking for Kiwi businesses.
St John has 14,000 employees and over 17,600 personnel so requires a multi-modal ICT team to deliver on a critical 24x7 business, plus a strong customer and digital vision, says CIO Cameron Brill, who leads a team of 70.