New technologies bring greater communications and collaboration among teams, along with a raft of new issues for CIOs and their executive colleagues. At a recent CIO roundtable held in association with Dimension Data, panellists shared insights on how to lead this changing environment. Here are highlights of the discussion.
Collaboration / News
New technologies bring greater communications and collaboration among teams, along with a raft of new issues for CIOs and their executive colleagues. At a recent CIO roundtable held in association with Dimension Data, panellists shared insights on how to lead this changing environment.
New support centre in Auckland run by 10 engineers who attended a ‘rigorous boot camp’ in company headquarters in Seattle
Steven Mayo-Smith now focuses on helping hi-tech firms compete and grow globally.
Or speed it up through a productivity blitz, aka ‘hackathon’
"We want to be at the forefront of technology," says chief digital officer Simon Pomeroy, during demonstration of Google Glass and iBeacon at bank headquarters.
It makes sense that we’re starting to see gaming incorporated into the workplace, as enterprise gamification is gaining credence as an enhancer of innovation, change management and collaboration.
What are some of the changes you have observed – both in your organisation and your business partners – on the demands and expectations of customers? What technologies are you deploying to facilitate engagement with your customers? What are your views on location based services?
These are just some of the topics tackled in a recent CIO roundtable held in association with Ruckus Wireless. Photos by Jason Creaghan
Could the All Blacks be a fitting model for process management? This insight cropped up at a recent CIO roundtable held in association with Promapp.
Shares pointers on how to do this in a business environment buffeted by change
CIO Darrin Hackett says involvement of clinicians was a top agenda in the rollout.
National Australia Bank (NAB), which owns Yorkshire and Clydesdale banks, has appointed a former president of SAP for North America to its board.
Getting the human component right is critical in the success of any business technology rollout.
Aaron Overington of Spectrum Trust takes a three-month stint with another charity.
Delphi Automotive's CIO is paving the way toward a connected, socially-enabled, collaborative workplace
The accepted wisdom is that startups are agile and innovative and large enterprises are followers. But these six IT trends may be changing all that, giving large enterprises the capability to compete as innovators.
Contact centers are changing rapidly with the arrival of cloud technology and the ability to interact with customers over new social channels, including Twitter. The transformation has implications for everything from how companies deal with customers to the role agents play and how internal groups are best organized. Network World Editor in Chief John Dix caught up with the CEO of LiveOps, Marty Beard, for his take on where we stand and where we're headed.
Three major retail chains have recently admitted being victims of massive data breaches that compromised sensitive data from over 100 million customers. Sadly, though, Target, Nieman-Marcus, and Michael's are just the beginning of a trend that isn't likely to fade away any time soon.
Tech leaders at retailers are heading for a software refresh, and many are expecting to replace legacy in-store systems with unified ecommerce systems in a bid to keep up with changing shopping habits.
This year, the ability to simply configure and run a server or develop software in isolation won't be enough. Employers will aggressively pursue workers with multi-dimensional talent -- combinations of technology, domain, business, process and people skills.