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10 steps to ensure your IT outsourcing deal fails

The successful relationships share the same best practices while the failed arrangements are uniquely flawed. But, in fact, the most disappointing deals do share common characteristics.

Written by Stephanie Overby30 Sept. 13 05:38

BYOD blues: What to do when employees leave

The bring your own device (BYOD) trend is gaining steam, thanks to the cost benefits and increased productivity that can come from allowing employees to provision their own technology. Mobile workers are more likely to put in more hours, so if your employees want to buy their own equipment and do more work on their own time, it's a win for the company.

Written by Lisa Schmeiser25 Sept. 13 20:31

Critical collaboration

Graeme Osborne, National Health IT Board director, on working across sectoral groups to create the platform supporting personalised health records for all patients throughout New Zealand.

Written by Divina Paredes25 Sept. 13 06:21

Healthcare IT struggles to keep up with mobile health demands

Healthcare, like most industries, finds its hard to meet the mobility desires of employees (caregivers) and customers (patients). But while healthcare struggles with unique legal and regulatory impediments that other fields don't face, it's also poised to gain much more from what some call a 'mobile revolution.'

Written by Brian Eastwood27 Aug. 13 12:44

CEO-plus

For Rob Fyfe, innovation and risk management go hand in hand, and he shares how this was demonstrated during his term as CIO and then chief executive at Air New Zealand.

Written by Divina Paredes18 Aug. 13 16:44

Why does IT exist?

The fundamental information within an organisation is way more important than any of the technology used to manage that information. This is what the ‘I’ in CIO represents, writes Geoff Lazberger. So how do you impress upon the executive team the real value of information?

Written by Geoff Lazberger15 Aug. 13 06:58

Spotlight on 'Rogue IT'

A discussion on ‘raising the strategic profile of IT’ at the CIO Summit morphed into a treatise on how CIOs are managing the multiple layers of an in-house/cloud/mobile/BYOD environment. The backdrop to what is variously called “shadow”, “stealth”, or “rogue” IT; the term refers to technology used by employees without clearance or even knowledge by the IT team.

Written by Stephen Bell and Divina Paredes14 Aug. 13 06:26

CIO Agenda 2013: Transform, innovate, engage

CIOs share practical and real world takeaways for enterprises on how to go about leading across — and above — the four technology pillars of cloud, social, mobile, and big data. Part 2 of our special report on the 2013 CIO Summit

Written by Stephen Bell and Divina Paredes06 Aug. 13 21:36

Champions of change

The convergence of major technology trends makes the CIO role more valuable and complex than ever. The recent CIO Summit tackles strategies to lead through this new and constantly shifting platform of the cloud, social, mobile, and big data.

Written by Stephen Bell and Divina Paredes04 Aug. 13 15:59

Microsoft Office 365 goes live

Microsoft CEO Steve Ballmer launched the much-awaited Office 365 on Tuesday, after a beta program of about nine months, as the company responds -- some critics say belatedly -- to the rising popularity of cloud-based applications for collaboration and communication.

Written by Juan Carlos Perez29 June 11 00:46

Inside an enterprise Salesforce Chatter rollout

In 2009, Den-Mat, dental equipment manufacturing company based in California, ran on severely outdated IT. Employees relied on a 30 year-old legacy AS400 ERP green screen system with antiquated applications. Communication between departments was nearly nonexistent and processes were paper-heavy, says Jonathan Green, VP of IT. On top of that, the business faced a 48 per cent turnover rate for new employees, which was directly related to its old platform.

Written by Kristin Burnham03 Feb. 11 06:07

Salesforce.com unveils Database.com

Salesforce.com is getting into the cloud database business with a new on-demand service, Database.com, set to be announced Tuesday at the Dreamforce conference in San Francisco.

Written by Chris Kanaracus08 Dec. 10 06:05

Microsoft Lync: The pros and cons for enterprises

Lync, the next generation of Microsoft's Office Communications Server software, was unveiled yesterday in New York City, complete with a surprise appearance from Bill Gates via Lync's video conference tool.

Written by Shane O'Neill19 Nov. 10 11:49