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Air New Zealand recruits a ‘digital human’ for its customer service team

‘Sophie’ makes first appearance at US launch of Air NZ’s global marketing campaign.
The CIO agenda: Rebooting leadership and culture for the digital era

Enterprises can’t innovate at the speed and scale demanded by uncertain and changing markets, without adapting leadership thinking and organisational culture.
CIO100 nominations now open

The search is on for the most innovative CIOs, CTOs and CDOs, and best ICT-enabled community programmes in New Zealand.

Help for ICT professionals re-entering the workforce after an extended break

Everyone thinks importing talent is the solution to the ICT skills shortage. But actually there is an unmet group in New Zealand who can fill that gap, says Kim Connolly-Stone of the MBIE.
Movers and shakers: Nicholas Fourie, Grant Hopkins and Hamish Grant

Plus: New appointments at the NZ Crown Research Institutes.
CIO upfront: How to move away from the shadows and into the light

Shadow IT is becoming more of an issue in large organisations as enterprises come under increasing pressure to innovate, writes Mary-Anne McCarthy of Accenture New Zealand.
CIO upfront: Why CEOs should hang 'tech washing' out to dry

There are three particular categories of 'tech washing' that CEOs should be wary of at the moment: AI, blockchain and IoT
Gartner to CIOs: ‘Go forth and invest now in AI'

...but do it 'cautiously and opportunistically’
New Zealand adopts International Open Data Charter

Joins 17 countries, including Australia and the UK, in confirming its commitment to the practice of openness in government.
A CIO’s game plan for leading through digital disruption

“We are an IT shop just like anybody else, but we happen to be doing it for one of the world's largest tech companies,” says Julie Canepa, CIO for Cisco in Australia and New Zealand.