With tighter post-financial crisis regulation on larger amounts of money, and safer chip-enabled debit and credit cards, fraud has shifted to a new target, gift cards.
Retail / Features
The world of retail may never be the same, thanks to the internet of things (IoT) and its network of connections linking the physical and digital worlds in an ecosystem of computers, smartphones, stores, vehicles, wearables and more.
It should be clear to every IT leader in every industry that data is eating the world. The retail sector is no different. And finding the people who can mine the gold out of the vast veins of data running through the retail world is proving particularly challenging.
While no one’s denying the power of online retail sales, shoppers aren’t giving up physical stores anytime soon. Here’s how technology’s leveraging the best of both worlds and why success lies with the sales associate.
Retail sales are predicted to hit new highs this holiday season. But staying on top of technology issues might mean the difference between success or failure when it comes to competing for those shopping dollars. Here are a handful of ways to ensure retailers are ready.
When Home Depot and Target experienced large-scale security breaches on payment systems in 2014, it hit those top retailers hard: Criminals stole millions of consumers' debit and credit card data; the companies lost hundreds of millions of dollars in fines and lost sales; and their brand reputations suffered.
As tech companies increasingly rely on analyzing and selling user data to boost revenue, trust is emerging as one of the defining issues of the year for the IT sector.
Science fiction writers have long told of great upheaval as machines replace people. Now, so is research firm Gartner. The difference is that Gartner is putting in dates and recommending immediate action.
To win in the new world of omnichannel retail, CIOs will need to focus on the customer experience and collaborate in the C-suite .