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How brick-and-mortar stores can beat the likes of Amazon

Online companies like Amazon that can analyze buyer behavior have a major advantage over brick-and-mortar retailers. However, artificial intelligence platforms tied to in-store sensors could eventually even the playing field.

Written by Rob Enderle14 Jan. 17 04:33

Why Facebook and Google+ are headed in opposite directions

The two major social sites, Facebook and Google+, are embracing opposite strategies for the future, but they are heading to the same place: To add social intelligence to everything you do.

Written by Mike Elgan25 Jan. 14 12:22

Target: Deceive first, answer questions later

Issuing deceptive statements is no way to win back customers' trust. That's a lesson for anyone who might find itself in Target's position someday.

Written by Evan Schuman28 Dec. 13 16:48