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People now use the likes of AirBnB, Uber and Amazon as benchmarks for service and innovation - so how can organisations meet this shift in customer expectations? Two speakers at a CIO leaders’ luncheon share pointers.
Ron Shpilman, senior solution consultant at ClickSoftware, talks about the principles of the digital workforce (Photo by Jason Creaghan)
A hyperconnected world (Source: ClickSoftware)
Disruptors in our midst (Source: ClickSoftware)