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Digital transformation tales - optimising service delivery, capitalising on company data and engaging with security

People now use the likes of AirBnB, Uber and Amazon as benchmarks for service and innovation - so how can organisations meet this shift in customer expectations? Two speakers at a CIO leaders’ luncheon share pointers.

  • Ron Shpilman, senior solution consultant at ClickSoftware, talks about the principles of the digital workforce (Photo by Jason Creaghan)

  • A hyperconnected world (Source: ClickSoftware)

  • Disruptors in our midst (Source: ClickSoftware)

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