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  • How to Build a Customer Loyalty Program

    Boston-based restaurant chain b.good started its customer loyalty program with email 12 years ago because, well, it couldn't afford much else. As the chain has grown, so has its rewards program, which now has 53,000 'Family' members using keycards and smartphone apps to connect with b.good.

    Written by Jen A. Miller25 March 14 12:48
  • How responsive website design helps boost revenue

    Carsales.com, Australia's top online automotive classified site, is helping its independent dealers make the switch to sites built with responsive design in mind. Revenue is up, the company says, in part because of increased traffic from mobile devices.

    Written by John Moore11 March 14 12:41
  • How to Mitigate Business Risk Using SAM and SLM Tools

    Most companies understand the risks associated with disaster recovery and business continuity and plan accordingly. Few can say the same thing about the software they own -- or don't own, as the case may be. That's where software asset management and software license management tools can make a difference.

    Written by Earl Follis and Ed Tittel18 Dec. 13 15:30
  • How to Add Video, Images to Your LinkedIn Profile

    LinkedIn's newest feature lets you showcase your professional achievements by uploading presentations, documents, images and video to your profile. Here are step-by-step instructions for improving your LinkedIn brand.

    Written by Kristin Burnham06 May 13 17:54
  • How to Recover From a Twitter Hack

    Do you know what to do if your Twitter account is hacked? Here are four steps to take to regain control of your account and ensure it doesn't happen again.

    Written by Kristin Burnham25 April 13 18:20