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  • Who’s in charge of AI in the enterprise?

    As artificial intelligence continues to make inroads in the workplace, the managerial reporting lines can get a bit murky.

    Written by John Dodge15 Feb. 16 22:53
  • How Apple's privacy stance could give Google an AI edge

    "We at Apple reject the idea that our customers should have to make tradeoffs between privacy and security," said Apple CEO Tim Cook earlier this month during an Electronic Privacy Information Center (EPIC) event where he was honored for corporate leadership. "We can and we must provide both in equal measure."

    Written by Matt Kapko24 June 15 00:42

Whitepapers about artificial intelligence

  • Artificial Intelligence With The Human Touch

    Companies are leveraging AI embedded in their customer engagement platforms to gain efficiencies, increase agent productivity, deliver better customer experiences, and, ultimately, transform operations by uncovering new revenue streams.