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  • 8 Ways to Create a Successful Multichannel Customer Experience

    Consumers today want it all. They want the convenience of shopping online but they crave the visual, emotional and physical experience of touching and trying on (or out) items, which they get by shopping in store.

    Written by Jennifer Lonoff Schiff24 Feb. 15 08:09
  • 7 Ways You Can Help Your Sales Team Be More Effective

    Every organization wants its salespeople to be successful -- that is, close more sales. Yet ask many salespeople and they will tell you that their organization often makes it difficult for them meet their quotas, requiring them to do lots of administrative work (e.g., enter data into a CRM system) or not providing them with mobile tools.

    Written by Jennifer Lonoff Schiff20 Nov. 14 03:56
  • 8 Tips to Deal With Liability When Outsourcing to Multiple IT Vendors

    Parceling out an IT services portfolio among a number of vendors is the new normal for IT outsourcing. However, these multi-sourcing arrangements are complicated -- if things go wrong there's no single provider to blame. Here are eight steps you can take to manage liability in a multi-sourced environment.

    Written by Stephanie Overby21 Feb. 14 19:41
Features about business issues
  • Will stock, hiring surge at a more transparent Google?

    Google's restructuring could finally deliver to Wall Street something it's been after for years: more insight into what the company is spending on things like Nest, drones and health research.

    Written by Sharon Gaudin12 Aug. 15 06:50
  • Making the case for agile in the enterprise

    By now, you know about agile methodologies and how they can help improve your software development efforts. In this series of articles, we will discuss benefits of going agile (Part 1), some traditional concerns with agile at enterprise scale (Part 2) and offer some strategies you can use to become more agile in your shop while minimizing those concerns (Part 3). We also include screencasts to show agile in real-world scenarios.

    Written by Joe Mack23 June 15 07:08
  • How to win the hiring war for graduating millennials

    The class of 2015 has done its homework. According to research from the Accenture Strategy 2015 U.S. College Graduate Employment Study, new grads have responded to the growing need for STEM degrees. They're thinking about the potential for a long-term career before choosing their major. They're pursuing internships and ongoing training opportunities. And, for the most part, colleges are successfully preparing them for jobs and careers and are helping them look for work.

    Written by Sharon Florentine10 June 15 02:05
  • How unconscious bias impacts IT recruiting and hiring

    Making recruiting and hiring decisions based on a candidate's height sounds ludicrous, right? And yet, according to research from Timothy A. Judge and Daniel M. Cable, published in the June 2004 issue of Journal of Applied Psychology, there's a perception that height correlates with success. While only 15 percent of American men are taller than six feet, more than 60 percent of corporate CEOs are over six feet tall.

    Written by Sharon Florentine21 May 15 05:28
  • 4 warning signs that your team is not agile

    Agile projects involve close collaboration and very fast feedback loops. When it works, users' expectations are closely aligned to the project deliverables, and very little time is wasted on nice-to-haves or perfectionism that has no business impact. Agile done right is a thing of beauty, and economical to boot.

    Written by David Taber12 May 15 01:27

Whitepapers about business issues

  • Traversing Energy Markets

    For a number of industries, there is room for delays caused by poor performance of IT infrastructure, and the importance of a solid monitoring system has never been greater. Read about how the Midcontinent Independent System Operator was able to tackle this challenge and effectively administer one of the world’s largest energy markets.

  • End-to-End Automation Drives Business Innovation

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