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  • The top 5 technologies to deliver a unified CX

    The customer engagement centre and contact centre have been integrating in silos for decades, with limited sharing of customer interaction channel functionality and data.

    Written by Divina Paredes21 Oct. 19 06:35
  • The Kiwi retailer in the age of Industry 4.0

    The Warehouse Group CDO Michelle Anderson and CMO Jonathan Waecker on how the retailer is leading through ‘the perfect storm of technologies’ impacting every business

    Written by Divina Paredes16 Oct. 19 06:30
  • US company acquires augmented reality system from Kiwi firm Smudge

    Staccar, created by Christchurch-based software developer, Smudge, makes it easy to accurately visualise and customise in-store merchandising elements — such as drinks fridges, display units, signage and more — by virtually placing them in-situ on phone and tablet screens.

    Written by Divina Paredes02 Oct. 19 06:15

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