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News about customer churn

Whitepapers about customer churn

  • The value of predicting customer churn

    In Australia, businesses lose on average between 6-8% of customers every year. Customer churn has become a big deal. Not only does it stall growth, the costs of acquiring new customers is 5 times more expensive than retaining existing ones. Download this discussion paper to discover how you can avoid losing customers and increase profits by up to 95%.